The Customer CARE Miscellany

This programme resplendent in practical and real-life narratives is designed for everyone within the company from the top floor to the shop floor. Content will cover:

  • The Service Mind
  • The Essence of every business is the Customer – it is the customer that guarantees
  • (i) the stakeholder a true stake in the business.
  • (ii) the investor a return on his investment.

A customer is the original guarantee of any business. Many businesses lack good customer sense. Good customer sense requires that you be first and foremost proactive in approach.

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